SkinClub FAQ

SkinClub is open to players outside its restricted-country list and its interface, support and terms are all in English, so UK players use it the same way anyone else does. It is operated by Moontain Limited from Nicosia, Cyprus rather than by a UK company, so read the SkinClub Terms of Service for the current country restrictions before you deposit.

SkinClub prices and balances are denominated in US dollars. A UK debit or credit card still works — your bank converts at its own rate and may add a foreign transaction fee, so the amount that leaves your account will differ slightly from the GBP figures shown on this page.

GAMSTOP self-exclusion covers operators licensed in Great Britain. SkinClub is operated from Cyprus, so do not assume a GAMSTOP registration will block it — check the SkinClub Terms of Service for its licensing details. If you want support, the National Gambling Helpline on 0808 8020 133 and BeGambleAware are free and confidential regardless of where a site is based.

18 or over. SkinClub verification asks for a passport, ID card or driving licence to confirm age, which lines up with the UK minimum age for gambling.

Daily cases run on a rolling 24-hour cycle from the moment you open one, so there is no fixed UK clock time to wait for — the case simply becomes available again a day after you last used it.

No. Steam money cannot be spent on SkinClub. The balance is topped up on the site directly with a card, G2A Pay, or CS2 skins.

Make sure you can trade on Steam. Open your inventory, confirm there is no trade ban, and check that at least 7 days have passed since your last password change. Otherwise the bot cannot deliver your items.

Verification confirms that every user is 18 or older and keeps the platform safe. Upload a clear photo of a valid passport, ID card or driver's licence. The Verification tab in your profile has the details.

Anyone claiming to be an administrator, moderator or trade bot of SkinClub outside the site is a scammer. Staff never send screenshots of a control panel, never add you on Steam to trade your items, and never send you files.

SkinClub supports credit cards, G2A Pay, and deposits made with CS2 skins.

Payments can be delayed by 5 to 10 minutes. If nothing has arrived within an hour, contact support at [email protected] with the payment details.

In your profile, before making the top-up the code applies to. See the promo code page for where official codes are published.

Go to your profile and press Send on the item you want. Once the trade offer is ready, press Get, which takes you straight to the trade on Steam. Accept it and the skin lands in your inventory.

No. SkinClub does not offer cash withdrawals. Winnings stay as CS2 skins, which you can withdraw to Steam, sell back for balance, upgrade or exchange.

Usually a few minutes, since all trades are processed automatically by bots.

A case goes offline when it does not contain every item listed in its pool. Bots monitor the market and repurchase the missing items, so the published odds always describe a complete pool.

Exclusive Drop turns a rare hit into a second spin across a pool of rare items only. Cases that contain just one or two top skins do not have the feature. Results are verifiable through the PF button like any other roll.

Select one or more skins from your inventory as input, pick a more expensive target, then press Upgrade Items. The success chance depends on the output to input ratio and runs from 1 to 80 per cent. The smaller the price gap, the better the odds.

Battles run with 2, 3 or 4 players, plus a 2v2 team mode. The highest total drop value takes every item opened in the battle.

Yes. Case openings and the other mechanics resolve against committed seeds, and the full history of rolls and seed changes stays open for inspection, including other players' results.

Yes. If you run a YouTube channel with over 10,000 followers and videos starting at around 5,000 views, email [email protected].

Email [email protected]. Include payment details or item details where relevant so the ticket can be resolved in one round.